SHIPPING POLICY

Please allow 3-5 business days for your order to be processed and an additional 2-7 days for your order to be shipped to you.  All packages are shipped via USPS and are shipped Monday through Friday.

During the holidays, please allow 5-7 business days for your order to be processed and an additional 2-7 days for your order to be shipped to you.

When your order is processed and shipped, you will receive tracking information via email. If your order has been marked as "delivered" and you have not received your package, please reach out to the United States Postal Service for further information regarding your order (1-800-275-8777).

If your order has been returned because the provided address is incorrect, you will be responsible, and charged a reshipping fee.

Return & Exchange Policy

Due to the handmade nature of our products we do not accept returns.

If an item arrives damaged, please contact us via email: info@moisturemystique.com and include photos and/or a video, within 48 hours of delivery, and we will promptly work to correct the issue.